Frequently Asked Questions
Can we get samples to test before buying?
Samples are available for each model and can typically be sent out within 3-5 working days.
How is the product quality controlled?
All units undergo strict testing and pass multiple QC procedures before leaving the factory to ensure reliability.
Is there a Minimum Order Quantity (MOQ)?
We offer a low MOQ policy. Even 1 piece for sample checking is available.
Can I print my own logo on the camera?
Yes. Please inform us formally before production and confirm the design based on our initial sample.
What is the warranty period for these products?
We offer a comprehensive 2-5 years warranty on our products depending on the specific model.
How do you handle technical faults?
Our defective rate is less than 0.2%. During the guarantee period, we provide replacements for small quantities or repair batch products as needed.